How to clean the car covers?
The Design Your Own Indoor Car Cover is made of a soft cotton acrylic and can be machine washed at 30 degrees and then line dried. Alternatively, this cover can be dry cleaned.
The Tailor Made Outdoor Car Cover is made of a triple layer polyurethane and we would recommend hosing down this cover before sponging it clean using a mild car shampoo. The cover can remain on the car during this process. Please then allow the cover to dry naturally, either whilst on your vehicle or on a washing line.
The London Covers Silhouette Indoor Car Cover is made from a Lycra blended Satin fabric which is machine washable. Please wash this cover on a 30 degree wash with a mild detergent and then line dry it. Please note, these covers are NOT able to be tumble dried.
Can I put the cover on a hot car?
Preferably the car will be allowed to cool before putting the cover on, however if this is not possible please leave the exhausts uncovered until they are cool.
Can I put the cover on a dirty or wet car?
We do not recommend that any cover is used on a dirty car as the dirt may embed in the fabric and cause scratching. The Tailored Outdoor Car Cover is able to be placed on a wet car, as it is a waterproof and breathable fabric. We would not recommend either the Design Your Own Indoor Cover or the Silhouette Indoor Cover to be put on a wet car.
How do I fit a car cover?
Fitting a car cover is very easy! All of our car covers have a tag to identify the front and then it is simply a case of fitting the pockets over the wing mirrors and then pulling it down over the front and back. This should all be done in a matter of minutes.
How is the car cover secured?
The indoor car covers are elasticated front and back. Extra straps maybe put on by special request, please call us for details. Outdoor car covers are elasticated front and back and strong webbing straps which go underneath the car are added for extra security.
Are the car covers breathable?
All of our covers are breathable.
Do I need to supply measurements?
Our trimmers have many years of experience and therefore we have an extensive library of measurements. For very rare or unique cars we offer a measuring service where we will travel to your house or garage to measure your car and discuss your requirements. There is a £50 charge for this service. Please contact us to find out more.
What about my tax disk / parking permit?
We are able to supply transparent patches for parking permits, however please ensure you are happy with the fit of your car cover before these are fitted.
What if my car cover doesn’t fit?
The car covers are all hand made to order and great care is taken to ensure that the car cover fits the car it was ordered for. In the unusual circumstance that the cover does not fit please let us know within 14 days of receipt and we will arrange for alterations to be made free of charge. Please email email@example.com for a returns number.
Can I get fabric swatches?
Of course, swatches of all of our fabrics are available on request. Please bear in mind that there can be slight variations in colours from different rolls of fabric. Therefore if you are trying to match a colour please let us know when requesting fabric samples.
What is your returns / cancellation policy?
Please see our terms and conditions for more information.
What happens if my car cover is faulty?
All of our products undergo a rigorous checking prior to dispatch however if there is a fault in your car cover please let us know within 14 days of receipt and we will arrange for a repair free of charge. Any problems after 14 days will be deemed as a repair. Please contact us on firstname.lastname@example.org for your returns number.
Can I get my car cover repaired?
We do offer a repairs service and the cost for this will be quoted for once we have seen the car cover. It is the customer’s responsibility to return the car cover to us.